Refund & Return Policy

The Below terms and conditions apply to purchase made from our Website:

If you are unclear on the policies, you are free to get In Touchwith us

Returns Policy:

If the product is FAULTY, then you may request us to exchange it within 3 days of purchase

Conditions for returning.

  • The customer pays for return postage.
  • We will not issue a refund for postage incurred at the time of sale.
  • The packaging must be sealed and intact.

Checking Warranty

All electronics we sell are eligible for a seven-day checking warranty. The warranty starts from the time you have received your delivery.

Note: If the product suffers external damage, such as a fall, hit or break, the warranty will be void.

Damaged Items.

If your order has arrived in damaged condition or is faulty, contact us immediately.

Items not eligible for return

Due to health concerns, we can not accept returns for Vapes, Pods, Tanks or any hardware that has been used, unless faulty. We can not accept returns for E-liquids that have been opened. 

Items bought on “Sale”

You can return items that are on regular/seasonal “sale”

Any items bought on “clearance sale” are not eligible for return/refund unless damaged or faulty.

Refund Options:

We can issue store vouchers which you can use for later purchases.